Talk to us
The best way to start is to report a case: it puts everything we need in one place. If it cannot wait, call.
If it cannot wait
Call the line. If you have them to hand, the date, the amount and the account or number the money went to help. If you do not have them, call anyway.
Urgent? Call the 24/7 line
+45 00 00 00 00Report a case
Create an account and answer the questions. You get a case reference and a status you can follow.
Report a caseMoney just left your account? Call your bank first. Here is what else to do right now.
- Other questions
For anything that is not a new case, write to us. Please do not send passwords, card numbers, MitID codes or CPR numbers by email.
hello@skanse.example- After you report
- 1Your report is saved as a case with a reference number.
- 2A case handler reads it and starts with the most urgent step.
- 3Updates appear in your account, in plain language.
- Company details
SkjoldCyber
- Address: Denmark
Company details are placeholders until the legal entity is confirmed.